Privacy Policy

1. Information We Collect

• Identifiers & Contact: name, email, phone, address, IP, device IDs.
• Business & Application Data: company details, funding goals, formation data, credit profile ranges, income/revenue ranges, documents you upload.
• Usage & Technical: pages viewed, links clicked, referrers, timestamps, approximate location, device/browser info, cookies.
• Communications: messages, forms, support requests, call/SMS records (if applicable).
• Inferences: preferences or segments derived from other data.

2. Sources

Directly from you; automatically via cookies/SDKs; from service providers and partners (e.g., KYC, analytics, payment processors); from public records where lawful.

3. Purposes of Use

• Provide and improve Services; process requests and orders; formation filings; facilitate funding evaluations with third parties you authorize.
• Communicate (transactional, service-related; marketing if you opt in).
• Personalize content; analytics; security/fraud prevention; legal compliance; enforce Terms.

4. Legal Bases (where applicable, e.g., GDPR/UK GDPR)

Consent; performance of a contract; legitimate interests (e.g., security, product improvement); legal obligations; vital interests (rare).

5. Cookies & Tracking

We use essential cookies and, with consent where required, analytics/marketing cookies. You can manage preferences via our cookie banner/settings and your browser. Blocking some cookies may impact the Services.

6. Sharing & Disclosures

We may share with:

• Service Providers / Processors: hosting, analytics, communications, KYC/AML, payment, customer support, registered agent partners, filing agents.
• Funding/Financial Partners: when you request evaluations; eligibility, underwriting, and approvals are determined by those third parties.
• Professional Advisors & Authorities: for compliance, legal requests, or rights protection.
• Business Transfers: during mergers, acquisitions, financing, or asset sales.

We do not sell personal information for money. We may share for "targeted advertising" or "cross-context behavioral advertising" only with consent where required; opt-outs are honored where applicable (e.g., CPRA).

7. Marketing & SMS/Telephony

With your opt-in, we may send marketing emails or SMS; message/data rates may apply. You can opt out at any time (email unsubscribe link; SMS reply STOP). Transactional/service notices will still be sent.

8. Data Retention

We retain personal information only as long as necessary for the purposes described, to comply with legal obligations, resolve disputes, and enforce agreements.

9. Security

We implement administrative, technical, and physical safeguards appropriate to the nature of the data; no method of transmission or storage is 100% secure.

10. Children's Privacy

The Services are not directed to children under 13 (or under 16 where applicable). We do not knowingly collect data from children. If you believe a child provided data, contact us to remove it.

11. International Transfers

Data may be processed in the U.S. and other countries with different laws than your jurisdiction. Where required, we use appropriate safeguards (e.g., SCCs) for cross-border transfers.

12. Your Rights & Choices

Depending on your location, you may have rights to access, correct, delete, restrict/opt out of certain processing, and portability.

• California/CPRA: right to know, correct, delete, opt-out of "sale"/"sharing\" for cross-context ads, and limit use of sensitive information.
• EEA/UK/Switzerland: rights under GDPR/UK GDPR (access, rectification, erasure, restriction, portability, objection; lodge a complaint with a supervisory authority).

Submit requests via connect@novaprosolutions.io. We may verify identity and respond within the required timeframe.

13. Do Not Track (DNT)

The Services do not currently respond to DNT signals.

14. Third-Party Sites

Links to third-party sites are provided for convenience and are governed by those parties' policies; we do not control them.

15. Changes to this Policy

We may update this Policy; the "Effective Date" will reflect the latest version. Material changes will be notified via the Services or email where appropriate.